Esthi question got my fellow skin pros ✨

Have you experienced clients who came in for acne, but their skin is actually showing signs of irritation or a compromised barrier?

I recently had a client whose concerns were “acne”, but the skin presented more as sensitized (redness, inflammation, minimal congestion). AKA “acne imposters”

I’d love to hear your approach:

How do you gently educate your client on the different?

What treatments do you lean into for calming + restoring vs. treating acne?

Always looking to refine the way I guide my clients with both care and clarity 🫶